FAQs

About The Coins

what is Circulated coin?

Any coin that has entered circulation, regardless of whether it is a brilliant uncirculated or proof coin, will be classed as a circulated coin. Circulated is the point at which a coin is utilized for exchanges and will advance from individual to individual.

There are numerous ways that you can tell if a coin has entered general circulation. One of the greatest indications is in the event that you can see some conspicuous wear on the coin. This can be as scratches or just few faint scratches.

what is Uncirculated Coins (UNC)

An uncirculated coin is essentially a coin that has not been gone into general circulation. The mint will frequently produce these for or individual discharge. The uncirculated status implies the coin has had no unique treatment or finish applied. Uncirculated coins are for the most part machine created in huge numbers and are put away in mass. These coins may have faint scratches from where it has had contact with different coins while underway to distribution centres. They are normally cheaper option in contrast to the Brilliant Uncirculated.

Whats is Brilliant Uncirculated Coins ("BU" "BUNC")?

Brilliant Uncirculated coins are a better quality than uncirculated coins. The die which is used to strike Brilliant Uncirculated coins are polished by hand. Brilliant Uncirculated coins are delivered by machine, such as circling and uncirculated coins, however get a twofold strike which gives more prominent detail to the structure. They are proposed as a passage level collectible mint piece

what is Proof Coins ?

Proof coins are commonly the highest calibre of Commemorative coin accessible, with no equal for sharpness, detail and finish. The die which used to strike Proof coins are done by hand. This is to guarantee that all defects are evacuated before they're utilized to strike a coin. These coins are stuck each in turn by hand as opposed to machine bolstered. Proof coins are stuck somewhere in the range of four and multiple times, and at a lower speed and a lesser weight than Uncirculated coins. This is on the grounds that the coin spaces utilized for Proof coins are generally valuable metals, for example, silver and gold, which are milder metals than nickel or steel utilized in flowing and uncirculated coins.

The more slow string procedure guarantees a smoother and sharper finish. Subsequent to striking, each Proof coin is checked for defects. Dies are cleaned regularly with air between each coin to guarantee that no imprints or flaws are caused during striking.

Online Shopping

I have forgotten my login details - how do I find my password?

Simply use the ‘Forgot password’ button located on login page under the password box Or click here.

Where is my order?

All in-stock items are usually dispatched within 72 hours. All orders under £50 will be dispatch via Royal Mail signed Service (no tracking available) and all orders over £60 will be delivered by Royal Mail Tracked Service. Please allow several weeks for Pre-order items.

Which payment options do you accept online?

Visa, Mastercard, Maestro and Paypal.

Can I pay by cheque or bank transfer?

A Bank Transfer

Cheque – made payable to:

‘Justrightcollectibles’

and sent to:- Company Address

Please note that where payment is made by cheque the purchased goods will be sent by the company within 2 business days of their receipt of cleared funds.

How much is delivery?

Please see our delivery information page.

How quickly will my items be dispatched?

In stock items are usually dispatched within 72 hours.

What happens with Pre-order items?

Pre-order items dispatch will commence on the date advertised and accruing in chronological order. Pre-order items are not eligible for Fast Track Delivery. If you paid for this service please contact us for a refund. When buying pre-order items please note that if any other items are included in the same order all items will be dispatched when the item on pre-order is available.

The product I wish to purchase is currently listed as out of stock – can I still order it?

For any out of stock items, you will have to contact sales@ justrightcollectibles.co.uk to check the availability of the item.

This is a gift – can I order for it to be gift wrapped?

 We do not gift wrap individual coins.

Does my coin come in a box?

All precious metal coins are packaged in a box unless stated otherwise (see the Coin specs on each individual coin page). All Uncirculated Base Metal coins will be delivered in a protective presentation packs or in capsules.

Can I purchase Capsules for my coin?

Yes – High Quality capsules are available to  purchase under accessories tab or you can search for ‘Coin capsules in the search bar.

What is the refund policy?

Under the Consumer Contract Regulations 2014:-

5.1 The purchaser’s right to cancel an order for goods commences on the day on which the order is placed and terminates at midnight on the fourteenth day after the day on which the goods are received by the purchaser.

5.2 A purchaser who wishes to cancel an order may do so either by calling the company (Tel: 01827 280102), or in writing to the company via First Class post. Please note that whichever route is chosen by the customer, the relevant order number must be given.

5.2 A full refund will be issued by the company on the receipt of the returned goods within a period of 14 days of the date of dispatch by the company, providing only that the goods are returned in an undamaged and unchanged condition.

If returning goods, purchasers must use a track able shipping method (e.g. recorded delivery).

5.3 If goods are being returned due to being faulty the return postage cost will be refunded by us.

Conversely, if the goods are returned due to the purchaser’s change of mind or ‘purchase in error’ (for whatever reason), the return postage cost will be the responsibility of the buyer.

5.4 Cancellation of orders.

Customers have the right to cancel orders. However, we as a company do not charge a ‘re-stocking fee’, however if a customer orders then cancels 2 times within 2 months, the customer will not be able to make any purchases, in the future unless by prior agreement.

Customers must take all reasonable care with goods whilst in their possession.